Privacy Policy

1. Data controller

SUPSEREX LLC, operating from Ulaanbaatar, Mongolia, is responsible for information collected through this website. Privacy requests may be sent to info@supserex.mn or made by phone at +976 96700707.

2. Information we collect

• Company and contact-person name
• Business email address and telephone number
• Product interest, quantity, requested date, and delivery location
• Project context and technical requirements
• Technical records necessary for website security and operation

3. Why we use it

• To receive and assess your enquiry
• To identify suitable products and prepare quotation and delivery information
• To contact you about the enquiry and provide relevant after-sales support
• To meet legal, security, and core business-record requirements

4. Consent

By submitting the quotation form, you consent to SUPSEREX using the provided information to process the enquiry and contact you. You may decline to provide information, although we may then be unable to process the online request. Consent may be withdrawn at any time by emailing info@supserex.mn.

5. Sharing

Information may be accessed by authorised SUPSEREX personnel and by contracted service providers supporting website hosting or email delivery, only to the extent necessary. We do not sell personal information or disclose it for third-party advertising. Disclosure may occur where required by law.

6. Retention and security

We retain information only as long as needed to respond, maintain the supply relationship, and meet applicable legal or business-record requirements. It is then deleted or de-identified. We use appropriate technical and organisational safeguards, but no internet transmission method can be guaranteed completely risk-free.

7. Your rights

Send a rights request to info@supserex.mn. We may request the minimum information needed to verify the requester.

• Ask how your information is used and request an electronic copy
• Correct or update inaccurate information
• Request deletion or restriction where permitted by law
• Withdraw consent and raise a complaint about processing

8. Cookies and policy updates

The website does not use advertising or marketing cookies. We use Vercel Web Analytics and Speed Insights to assess website traffic, loading speed, and performance. While you complete the quote form, a draft is stored temporarily in the current browser tab’s sessionStorage and removed after successful submission. Changes to these technologies will be reflected in this policy with a revised date.